Privacy Policy — Red Dirt Festival Pty Ltd

Red Dirt Festival Pty Ltd ("we", "us") is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.



Information we collect

We collect personal information (including name, email address, phone number, and payment details) when you purchase tickets or register an account through our ticketing platform. This information is necessary to process your order and communicate event updates.



How we use your information

To process your ticket purchase and send order confirmations

To communicate event updates, schedule changes, and important safety information

To send marketing communications where you have opted in to receive them

For internal reporting and event planning purposes

Disclosure of your information

We do not sell or rent your personal information to third parties. We may share information with our ticketing platform provider (Flicket), payment processors, and service providers who assist in delivering the Event, under confidentiality obligations. We may disclose information if required by law.



Marketing communications

If you opt in at checkout, we may send you information about future events and programming. You may unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.



Access & correction

You may request access to, or correction of, your personal information by contacting us at privacy@reddirtfestival.com.au. We will respond within 30 days.



Data security

We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access. Payment information is processed securely by our payment provider and is not stored on our systems.



Contact

For privacy-related enquiries: privacy@reddirtfestival.com.au